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Airy dental room with a black treatment chair and white instruments

Illustrative stock photograph

Brightside / Family visit planning

A first visit for the whole family.

Practical dental-visit information for parents, children and adults, with time to ask how the appointment will work.

Explore family visitsBefore you arrive
A first visit
Know what to expect
A conversation
Questions welcome
A decision
Options explained

Family visits

Family visit conversations

Tell the practice who the appointment is for, their age where relevant and any questions about the visit.

  1. A child’s first visit

    Ask about age suitability, the visit format and how a parent or carer takes part.

    Parent or carer inquiry

  2. Care for adults

    Discuss a dental assessment, review appointment or questions about ongoing care.

    Adult appointment

  3. Planning visits together

    Ask whether separate appointments can be arranged around the same family visit.

    Scheduling conversation

Illustrative services, timings and prices for this fictional design concept.

Before you visit

Can a parent stay with their child?

Ask how the practice handles accompanying adults, consent and the room arrangements for the child’s age.

How can I prepare a child for a first visit?

Ask for the practice’s age-appropriate visit information and explain any concerns before booking.

Can our appointments be together?

Separate appointment lengths and availability need to be confirmed; consecutive visits may be discussed.

Before you arrive

Knowing the small details helps.

Where to arrive, how long to allow and what information to bring are useful things to know before an appointment. Brightside puts those questions near the beginning.

Tell the practice about communication or access needs when you inquire. Understanding the room, the process and who to ask can help you prepare a useful list of questions.

How it works

A useful first visit

  1. 1

    Tell us the purpose

    Explain whether you are new, returning or asking about a specific concern.

  2. 2

    Confirm the appointment details

    Check timing, price, required information and access arrangements.

  3. 3

    Bring your questions

    Ask about the proposed next steps before agreeing to a plan.

Start with your family’s questions

Ask about a first appointment and any information that would help you prepare.

Tuesday to Friday
10am to 7pm
Saturday
10am to 4pm
Sunday and Monday
Closed